Account and Data Deletion

Last updated: June 16, 2026

This page explains how users of the Nexora HR mobile app and web platform can request deletion of their account and associated personal data.

How to Request Account Deletion

To request deletion of your Nexora HR account, email our support team from the email address connected to your account.

Please include the following information in your email:

1. Your full name.
2. The email address or username used to sign in to Nexora HR.
3. Your company or workspace name, if known.
4. A clear statement that you want your Nexora HR account deleted.

What Data Is Deleted

After verifying the request, we delete or anonymize personal data associated with your account where deletion is allowed by law and by your employer's business records requirements. This can include:

• Account sign-in record and profile details.
• Personal contact information stored in your employee profile.
• Uploaded profile images or personal documents where deletion is permitted.
• Device tokens, app preferences, and notification settings.
• Support or HR inbox messages that are not required for business, legal, payroll, or compliance records.

What Data May Be Kept

Nexora HR is a workplace HR system. Some records may need to be retained by your employer or workspace administrator for payroll, attendance, tax, legal, audit, security, or employment compliance purposes. These records may include:

• Payroll, payslip, salary, tax, invoice, and subscription records.
• Attendance, leave, approval, and audit-log records.
• Employment records required by your employer or applicable law.
• Security logs needed to prevent fraud, abuse, or unauthorized access.

Deletion Timeline and Retention Period

We process verified deletion requests within 30 days. If certain records must be retained for legal, tax, payroll, security, or employer compliance reasons, they will be kept only for the period required for those purposes and then deleted or anonymized when retention is no longer required.

Workspace-Managed Accounts

If your Nexora HR account was created by your employer or company administrator, we may need to coordinate with that organization before deleting employment records controlled by them. You can still submit the deletion request using the email address above.

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